Current as of 01 September 2025
Your privacy is important to us at Untitled. We respect your privacy regarding any information we may collect from you across our website.
Your privacy is important to us at Impact Adventures FZ LLE (“Impact Adventures,” “we,” “us,” “our”). We are committed to protecting your personal information and respecting the privacy of you and your loved ones (including children). This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, book an activity, or participate in our Adventures.
We may collect the following types of information:
Personal Information: Name, email, phone number, address, date of birth, emergency contact details, and medical information where necessary for participation.
Booking Information: Payment details, passport or ID details (for certain trips), and insurance information.
Children’s Information: Where the participant is under 16, we collect details provided by the parent or guardian. We never knowingly collect data directly from children without parental consent.
Technical Information: When you visit our website, we may automatically collect data such as your IP address, browser type, device information, and usage statistics.
We use your information to:
Process bookings and manage participation in our activities and trips.
Ensure safety, including medical preparedness and emergency contacts.
Communicate updates, itineraries, and important information about your Adventure.
Improve our website, services, and customer experience.
Comply with legal, regulatory, and insurance requirements.
Share promotional content (with consent).
We may share your information with:
Service providers: such as guides, transport companies, accommodation providers, or medical professionals, but only as necessary for the safe delivery of our services.
Legal authorities: where required by law, regulation, or legal process.
We never sell your personal information to third parties.
We recognize the importance of protecting children’s privacy. For participants under 16, information must be provided by a parent or legal guardian. Parents/guardians are responsible for the accuracy of information shared. We do not knowingly collect or process personal data from children without parental involvement.
We store your information securely using technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or loss.
Sensitive information (e.g., payment details, medical records) is stored and transmitted securely.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and personalize content. You may disable cookies through your browser settings, but this may affect website performance.
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of inaccurate or unnecessary data.
Withdraw consent for marketing communications at any time.
Request details of how your data is used.
To exercise your rights, please contact us at the email below.
Some Adventures take place outside the UAE, and in those cases, your information may be shared with providers in other countries. We ensure reasonable safeguards are in place to protect your information when transferred internationally.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.
